Privacy policy

Privacy policy

Privacy Policy

At Zozes.shop, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our site, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of data:

a. Personal Information

When you make a purchase or contact us, we may collect:

  • Full name
  • Email address
  • Game ID / Username
  • Payment details (handled by third-party processors)
  • Billing or regional information

b. Technical and Usage Information

Automatically collected data includes:

  • IP address
  • Browser type
  • Device type
  • Referring URLs
  • Pages visited and time spent on our website
  • Cookies and other tracking technologies

2. How We Use Your Information

We use your data to:

  • Process purchases and deliver digital goods
  • Send email confirmations and service updates
  • Respond to support queries and customer service requests
  • Monitor site usage and improve user experience
  • Prevent fraud or security issues
  • Comply with legal obligations

If you opt in, we may also send you updates, offers, or newsletters.

3. Payment and Third-Party Services

We do not store full payment information. All payments are securely processed through trusted third-party platforms such as:

  • PayPal
  • Stripe
  • Razorpay

These platforms have their own privacy policies and are responsible for your payment data.

4. Cookies and Tracking Technologies

Zozes.shop uses cookies to enhance your browsing experience. These help us:

  • Remember user preferences
  • Analyze site traffic and usage
  • Customize content and promotions

You can control or disable cookies through your browser settings. However, disabling cookies may impact certain site features.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data. We only share information with:

  • Service providers (e.g., hosting, support, email marketing)
  • Payment gateways for processing transactions
  • Legal authorities, if required by law

All partners are required to keep your data secure and use it only for the specified purpose.

6. Data Security

We implement a range of industry-standard security measures to protect your data:

  • HTTPS encryption
  • Firewall and malware scanning
  • Regular updates and vulnerability assessments

While we do our best to protect your information, no method of transmission over the internet is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request updates or corrections to inaccurate data.
  • Deletion: Ask us to delete your personal information.
  • Withdraw Consent: Opt out of marketing or withdraw data processing consent.
  • Data Portability: Receive a copy of your data in a structured format.

To exercise your rights, contact us at admin@zozes.shop. We will respond within 30 days.

8. Children’s Privacy

Zozes.shop is not intended for users under the age of 13. We do not knowingly collect data from children. If we discover that we have collected data from a child without parental consent, we will delete it immediately.

9. International Users

If you’re accessing our site from outside the country where our servers are located, please note that your information may be transferred to and processed in another country. By using our site, you agree to this transfer.

10. Retention of Data

We retain your personal information only as long as needed for:

  • Order fulfillment and support
  • Legal compliance and accounting
  • Improving and securing our services

After this period, your data will be securely deleted or anonymized.

11. Links to External Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before submitting any personal information.

12. Policy Updates

We may update this Privacy Policy at any time to reflect legal, technical, or operational changes. We will notify users of significant changes via the website or email. Please review this page regularly for updates.

Last updated: April 24, 2025

13. Contact Us

If you have questions, concerns, or would like to exercise your data rights, please reach out to:

📧 Email: admin@zozes.shop