Terms and Conditions

Welcome to Zozes.shop. These Terms and Conditions govern your use of our website, services, and digital products. By accessing or using the website, you agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, you must not use this site.

1. About Us

Zozes.shop is an independent e-commerce platform providing digital products and services for gamers, including game top-ups, in-game currency, gift cards, and digital downloads.

We are not affiliated with any game developer or official gaming platform unless otherwise stated.

2. Eligibility

You must be at least 18 years old to use this site, or have parental/guardian consent if under 18. By using the site, you confirm that you meet this requirement.

3. Account Responsibility

You may be required to provide information or create an account to purchase services. You agree to:

Provide accurate and current information
Keep your login details secure
Accept full responsibility for activities under your account

We are not responsible for any unauthorized use of your account.

4. Digital Products and Services

All products on Zozes.shop are digital and non-tangible. Once delivered, they are considered consumed and are not eligible for return or exchange.

By purchasing from us, you agree that:

You understand what you are buying
You provide the correct account information for delivery
You are not violating any terms of the game or platform associated with the product

5. Pricing and Payment

All prices are shown in your selected currency and may change without prior notice. We accept payments through secure third-party gateways such as:

PayPal
Stripe
Razorpay

We do not store any of your payment details directly. All transactions are encrypted and processed through the selected gateway.

6. Refund Policy

Due to the digital nature of our products, all sales are final.

Refunds may only be granted in the following cases:

You were charged but did not receive the item
A duplicate payment was made due to a system error

Refund requests must be submitted within 24 hours of purchase to: admin@zozes.shop

7. Product Delivery

Delivery times vary by product. Most digital items are delivered instantly or within a few minutes. Some may take longer depending on:

Order verification
Game server issues
Incorrect account information

It is your responsibility to ensure correct delivery details are provided. We are not responsible for delivery errors caused by user mistakes.

8. Prohibited Activities

You agree not to:

Violate any applicable laws or regulations
Resell, redistribute, or copy our products without permission
Use the site for fraudulent or malicious purposes
Attempt to gain unauthorized access to our systems

We reserve the right to suspend or terminate your access to the site if you breach these terms.

9. Limitation of Liability

Zozes.shop shall not be liable for:

Any indirect or consequential losses
Game account suspensions or bans resulting from misuse
Delays or failures caused by third parties (e.g., payment providers, game servers)
Errors due to user-submitted information

Our total liability shall not exceed the amount paid for the specific product or service.

10. Intellectual Property

All content on this site (text, logos, images, products) is owned or licensed by Zozes.shop. You may not reproduce or distribute any material without our written consent.

All third-party trademarks and game titles mentioned belong to their respective owners.

11. Third-Party Links and Services

Zozes.shop may contain links to external websites or services. We are not responsible for:

The content, policies, or practices of those websites
Any harm or losses that may result from using them

Please review their terms and privacy policies before engaging.

12. Privacy

Our use of your personal data is governed by our Privacy Policy, available here: Privacy Policy

13. Changes to Terms

We reserve the right to update these Terms at any time. Any changes will be posted on this page with the revised date. Continued use of the site constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the jurisdiction in which Zozes.shop operates. Any legal disputes will be handled by the local courts.

15. Contact Information

If you have questions or need support, feel free to contact us:

📧 Email: admin@zozes.shop